All prices are inclusive of VAT.
We only stock rolls of fabrics which means that all our products are custom made and cannot be returned unless there is a manufacturing error or another fault has been made on our part. Please request a free sample before purchase as screen settings may not accurately reflect true colour. If the item is faulty, we accept refunds within 14 days of you receiving your tablecloth, however in some cases we shall offer you a part refund and ask you to keep hold of your purchase rather than returning it.
When measuring for your tablecloth, please allow for the drop/overhang. You can do this by adding the length you would like the drop to be (a standard drop is about 20-30cm) so add 30cm to each side of the table. For example, if your table is 100cm x 100cm you will need to add 60cm to each side so your tablecloth size will be 160cm x 160cm which will give you a 30cm drop on each side. If you have any questions regarding the drop, please contact us by phone or email.
WAYS OF PLACING AN ORDER:
1. You can place an order via our website
2. We understand that some people prefer to speak to someone over the phone, in this case you can call us to make a payment
3. You can email us your order details.
COLOUR OF FABRICS:
Colours displayed on our website are indicative only and may not accurately reflect the actual colour of the item. Please ask for a free sample to check colour suitability before ordering.
ORDER REVISIONS / CANCELLATIONS / ERRORS
We try to process all orders as soon as possible so if you have placed an order that is incorrect or wish to make any changes to your order, please contact us as soon as you can. If the order has already been processed without notification of an error placed when order, then we cannot refund this item(s).
Order errors are defined as damaged, incorrect, or missing merchandise. Please review your order immediately after it’s received, so that if any order errors are found, can be brought to our attention quickly and resolved for you. Order errors must be brought to our attention within 3 business days after order delivery has been completed. Failure to do so will be interpreted as negligence and you will therefore hold us harmless on any orders/issues that you do not make us aware of. All reshipments for order errors that we determine will require replacements can only be sent via ground shipping, regardless of the situation/cause.
All appropriate sales tax will be consequentially applied to orders shipping to the same state where our company remains and performs business, which is Manchester. You as the buyer will be liable for all corresponding consumer duties and taxes on all orders shipping to locations outside our country.
SHIPPING CARRIER DELAYS, MISTAKES AND PROBLEMS:
www.royaltablecloths.com WILL NOT be held responsible for mistakes made by shipping carrier under any circumstances.
www.royaltablecloths.com WILL NOT be held responsible for orders after we have fulfilled our end and merchandise has left the warehouse premises, financially or otherwise.
If the shipping carrier makes a mistake, please ask us to file claim on your behalf.
Refunds on shipping costs will ONLY occur after the shipping company approves your claim and releases funds from their claims process.
In cases where we are unable to recover compensation from the shipping company, we will not be liable for replacing or compensating your order since items left our warehouse in perfect condition.
www.royaltablecloths.com WILL NOT be held responsible for shipment delays once merchandise has left our warehouse since outside factors such as weather, natural disasters, and accidents are beyond our control.
ORDER ACCEPTANCE POLICY:
Upon receiving an order confirmation (electronically or otherwise) does not indicate that we have accepted your order. We reserve the right after receiving your order to accept or decline your order or to supply less than the quantity you ordered for any item, for any reason. If we are not able to fulfil the amount for the items that you have ordered, and you give us consent to ship the products without the full quantity, you have the option to be refunded in full for the price you paid for those missing items. If you decide that you simply do not want the item anymore, then we can cancel your order and refund you in the total amount you have paid. We ask of you to double check your order information to make sure it is accurate. We reserve the right to put orders with inaccurate or lacking information on hold without any prior notification. We will attempt to contact through the information you have provided us on your account about your order status. If there is no response within 7 days, your order may be cancelled and refunded without further communication.
COPYRIGHT AND TRADEMARK NOTICE:
All material, including the website design, text, logos, graphics, icons and images, and the selection that appear on this website is exclusively the property of Royaltablecloths.co.uk, unless otherwise stated. Using the content of this site for reasons other than shopping or placing an order without our written consent is strictly prohibited. This includes reproducing, modifying, uploading, posting or distributing any of the material. Any unauthorized use of this website’s material may violate copy right, trademark or other laws that could lead to a case of criminal or civil damages. All other applicable rights not stated here are reserved.
In any cases where an order is placed for an inaccurate price due to misinformation from vendor/manufacturer, typo, or misprint, we reserve the right to cancel or discard such orders placed on items with the inaccurate price. Regardless of the fact that your order has been accepted with or without payment processed, we reserve the right to cancel or discard such orders. In situations where payment has already been processed on such orders, we will instantly either void the payment if still in time, or process refund back to you via original payment method. We reserve the right to refuse or accept any orders as per our own discretion.
Telephone: 0161 833 3480
Top Tablecloths Ltd
1 Honey Street
VAT number: GB157738668
Company registration number: 8160625
Toptablecloths Ltd (“us”, “we”, or “our”) operates https://toptablecloths.co.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.
We may use your Personal Information to contact you regarding your order, marketing or promotional materials and other information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.